Data Deletion Instructions
WhatsApp Status · Effective date: 11 October 2026
You can request deletion of information about you stored in the WhatsApp Status portal operated by SHKUNSOFT INNOVATIONS. A portal account is not required to make a request.
Submit a request
- Email softwaresshkun@gmail.com with the subject WhatsApp data deletion request.
- Include your WhatsApp number with country code, the business number you contacted, and whether you want all your portal records or particular messages removed. Approximate message dates help us locate the records.
- If the request concerns a portal account, include its email address. Do not send passwords, access tokens, identity documents or unrelated sensitive information.
What happens next
We review the request and may ask you to verify that you control the relevant WhatsApp number or portal account before taking action. We will communicate the outcome through the contact details used for your request.
A request can cover customer messages, phone numbers, delivery events, reply references and related webhook records held in the portal. We will explain any records that need to be retained and the reason, along with the handling of backup copies. Backups currently have no automatic expiry and require separate handling; deletion of a live record does not automatically erase a backup.
This process concerns data held by our portal. It does not automatically delete messages on recipients' devices, information held by WhatsApp or records maintained in separate billing systems. Tell us if you also need help identifying who manages those records.
Questions
Contact softwaresshkun@gmail.com or read our Privacy Policy.